Refund Policy
Legal disclaimer
This Refund Policy outlines the terms under which DataNexus AI provides refunds for its services. By purchasing or using our services, you agree to the conditions described in this policy.
Due to the nature of our services — which involve the delivery of digital data, custom-built databases, and lead generation — all sales are generally considered final once the service has been initiated or delivered.
DataNexus AI does not guarantee specific business outcomes, including but not limited to response rates, conversions, or revenue generated from the use of our data.
The Basis of Refund Eligibility
Refunds may be considered under limited circumstances and are evaluated on a case-by-case basis.
A refund request may be eligible if:
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The service purchased was not delivered as agreed
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There was a technical error or failure on our end
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The delivered data significantly deviates from the agreed-upon criteria
Refund requests must be submitted within a reasonable timeframe after delivery of the service. DataNexus AI reserves the right to review and determine eligibility at its sole discretion.
Refunds will not be granted in cases where:
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The user has already received and downloaded the data
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The request is based on performance expectations (e.g., low response rate or conversions)
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The user failed to provide accurate requirements or instructions
What This Includes
By using our services, you acknowledge and agree to the following:
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All services provided are customized and tailored to user specifications
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Once data has been generated or delivered, it is considered fulfilled
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Data quality is based on available sources and AI processing, and while we aim for accuracy, it may not be 100% error-free
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Users are responsible for how they use the data provided
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Any approved refunds will be processed using the original payment method, where applicable
📩 Contact
If you have any questions or would like to request a refund, please contact: